The Problem
Users need a place to view an assortment of trailers which can aggregate to their many networks of streaming services while circumventing biased applications, while also sharing with others.
The Goal
The goal is to present users with a clear, honest view at options for users when streaming silos keep users from other options due to vested interests.
The Process
My Role & Responsibilities
Designer – Creative, UX/UI Research & Design. Everything.
The Users
Personas / Problem statements / User journey maps
To summarize, I believed that there was a gap in how users look for content online because streaming service’s only purpose is to serve their users. This results in “click holes” where a user scrolls through only the content of that service without considering what may be on another service they have. To aggregate that content is essential to optimizing a user and how they are entertained.
Pain Points
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Users need to search and define what their needs are and help be educated in the process.
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Users need to aggregate their options upfront, but also be shown new options they may not have known about.
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Users should be able to share the experience with others and connect through the power of entertainment.
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Users need to connect to their preferred streaming service quickly and efficiently.
User Persona
DARUIS
Age: 45
Education: Masters
Location: Norfolk, VA
Family: Married, 2 kids
Profession: Marketing
“How can I get info for an evening with my wife or take my kids something kid friendly?”
Goals
Create an app that details a good experience for kids or a date night
Easy to show, easy to share.
Get easy to access user ratings (IMDb, Rotten Tomatoes)
Frustrations
Vague descriptions and/or movies not optimized for needs.
Buried video access, easy search for new content splinter
Having to go to separate apps for rating
Darius is looking for something that allows him to view the appropriate movie for his young kids or wife out without doing a ton of research on separate sites and apps. How can he know what’s kid-friendly or great for a date night efficiently? Can he share a trailer with his wife for her feedback? Can he check out a movie trailer without a hard sell?
The User Journey
The Design
Wireframes / Low-fidelity Prototype / Usability Studies
Paper Wireframes
Usability Study
Round 2 Findings
Users want robust options
User want to jump to that program
Users want to send via text or email
Round 1 Findings
Users want clear search options
Users want clearly defined profiles
Users want easy & clear sharing
Refining the Design
Mockups / High-fidelity prototype / Accessibility
Converting to High Fidelity
Accessibility Considerations
High-contrast colors were used for maximum viewability.
Forms have descriptions above them for maximum understanding of input.
Multiple gestures were implemented to allow users more than one way to navigate the app.
Going Forward
Takeaways / Next Steeps
What I Learned
I learned that users can benefit from a custom way to aggregate information for their needs. This could be applied to a multitude of things outside of streaming, such as news or recipes.
Impact
The impact for users is simple, they save time and connect themselves with the most information available to make a choice for their streaming and entertainment pleasure.
Next Steps
If you were to scale this, you could apply it to different departments or add it to sites locally. You could work on adding admin privileges or dedicated users to moderate topics Messaging could be expanded and elaborated on.